FAQ'S

What types of vehicles can you tow?

We offer 24/7 towing services for all types of vehicles, including light, medium, and heavy-duty vehicles. Whether it’s a car, truck, RV, or commercial vehicle, we have the equipment and expertise to handle it safely.

Are you available 24/7 for towing services?

Yes! Our towing services are available 24 hours a day, 7 days a week. No matter the time or weather, you can count on us to be there when you need us most.

Do you work with all insurance companies for auto body repairs?

Absolutely. We accept work from all insurance companies and will assist you in handling the claims process to make it as smooth as possible.

What certifications do your technicians have?

Our technicians are ASE (Automotive Service Excellence) and I-CAR (Inter-Industry Conference on Auto Collision Repair) certified, ensuring they have the highest level of training and expertise in the industry.

What kind of technology do you use for auto body repairs?

We use advanced technology such as laser frame measuring, Car-O-Liner frame machines, and full-frame clamping systems to ensure precise and accurate repairs. Additionally, our heated downdraft paint booth and computer color matching system guarantee a flawless finish.

Do you guarantee your work?

Yes, we stand by all our work with full guarantees. Your satisfaction is our top priority, and we ensure that every repair meets our high standards.

How do I schedule a tow or repair?

You can schedule a tow or repair by calling us directly or filling out the contact form on our website. We’re available 24/7 for towing services and during business hours for auto body repairs.

What areas do you serve?

We proudly serve Franklin, NC, and Sylva, NC, along with the surrounding areas. If you’re unsure whether we cover your location, just give us a call, and we’ll be happy to assist.

Can you tow vehicles from accident scenes?

Yes, we can tow vehicles from accident scenes. Our team is experienced in working with emergency services and insurance companies to ensure your vehicle is handled properly.v

What should I do if I’m involved in an accident?

If you’re involved in an accident, ensure that you and your passengers are safe and call emergency services if necessary. Once it’s safe, contact us, and we’ll dispatch a tow truck to your location immediately. We can also assist with the repair process once your vehicle is at our facility.

Do you provide estimates for repairs?

Yes, we offer free estimates for all auto body repairs. Just bring your vehicle to our Franklin or Sylva location, and we’ll provide you with a detailed estimate.

Can you help with non-drivable vehicles?

Certainly! If your vehicle is not drivable, we can tow it to our shop and provide the necessary repairs to get it back on the road.

Office:

3989 Sylva Rd Franklin, NC 28734


3253 US-441, Sylva, NC 28779

Call

1 828-524-9739